This case study explores a project undertaken by Centric IT Solutions Lithuania to improve the process of handling document submissions for Dutch municipalities. It highlights the challenges municipal employees face when reviewing and digitizing requests and forms, often taking several minutes per document.

The solution developed automates the review and digitization process, reducing processing times, minimizing errors, and cutting costs. The system also addresses specific challenges, such as recognizing diverse handwriting styles and validating complex address formats.

Download the full case study to learn more about the project’s impact and results.